Our Services

Face to Face Interviewing

Our staff has extensive experience successfully conducting research on site at remote sites such as conventions, food stores, retail outlets, mall intercepts. We employ professional and articulate interviewers fully capable of intellegent discussion. They are trained in all phases of our projects, which will enable them to understand and document reponses provided. We will conduct your research at locations that you specify.

Real-Time Data Collection

Research projects that obtain data real-time or near real-time will allow you to advise your clients about market trends much more quickly. At Pammer Research, we are experts in the use of tablets during the research process which provides our clients with real time data for trending and analysis. We have our own technology or can use yours.

Focus Group and Pre-Recruits

We recruit from our database which represents a vast cross section of demographics throughout the Chicago Metropolitan area. Our staff closely supervises all of our recruiting and our employees are trained based on standards set by the Marketing Research Association, Inc. We maintain a list of professional moderators with expertise in particular subject areas that are available for your projects. We will work with you to assure success for your project from inception to conclusion.

Executive & Medical Interviewing

Our staff has extensive experience successfully conducting research with executives. We know how to get past the gatekeepers for the interview. We employ professional and articulate interviewers fully capable of intellegent discussion. We have experience interviewing at Executive and Medical conventions all across the nation.

Mystery Shopping

Meeting your customers' expectations can be tough unless you find out exactly what they want. All too often, the feedback you get from customers takes the form of a complaint. Think of how motivating it would for your employees to more frequently hear about the great experiences of your customers! We send our people to your facility undercover to find our how you are viewed by your customers. This will allow you recognize and reinforce the efforts of your employees. On the other hand, when the expectations of your customers are not being met, you are provided with specifics to target training efforts, reduce errors, and increase sales.

Audits

We will audit and document the location and placement of products on the shelf and within the store to help you determine whether the store is conforming to your agreements. We are experienced at inventory counting and placement documentation during your audit.